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Opportunity

Shoal is on a mission to make supporting a sustainable future easier and more rewarding. 

Launching in 2022, Shoal will invest exclusively in green and sustainable projects and give savers the power to select causes they care about. 

Guided by a unique Sustainability Framework, co-authored by Sustainalytics, Shoal will help customers unlock the power of savings to shape the planet for the better. 

Shoal screen of causes to support

“Shoal, our venture for retail customers to invest exclusively in green and sustainable projects, had significant complexity. We engaged Hi Mum! Said Dad on strategy, design, and delivery of a superior platform. They collaborated with us to take a rough idea on a PowerPoint slide to a successful market launch. From digital bank to this retail platforms, they always prioritise the customer experience,” Thorsten Neumann, CTO, SC Ventures

Solution

The Shoal proposition is focused on sustainable savings and it will leverage open banking for a handful of features within. But Shoal is not just a revolutionary way for people to save while making a positive contribution to the environment, it also features a market-leading savings product using Starling Bank's Banking-as-a-Service platform. 

Hi Mum! Said Dad is working with SC Ventures on the end-to-end process; helping to take Shoal from primary user research to proposition development, brand and design systems to backend and front end engineering.

The Hi Mum! Said Dad, Shoal, SC Ventures and Starling teams are closely collaborating along the way and our process is devised to tap into the vast knowledge held by the individual teams and move at speed towards launch.

We have also involved real users at key points of the process. User testing has been key to evolving the proposition and brand early to ensure Shoal is resonating with the customer base and that KPIs are met at every stage of the development journey.

Shoal screens

Result

Shoal has been announced to the market and we are currently in the process of collecting registered beta users for our upcoming product launch.

Even before launching, Shoal has been met with great interest in the media with features in The Telegraph, Raconteur, Fintech Times and Fintextra.